Practical Test Management
It sort of pains me to even have to write about #4 on my list of mandatory practices (see Tuesday’s …
Practical Change Management
That requirements will change is a given. How you plan for and manage that change is crucial. Think about what …
Practical Requirements Management
There is a set of SW practices that I consider non-negotiable, and they begin with 2 that are requirements-related: 1. …
Practical Software Practices
At my last company we took pride in the amount of work we were able to accomplish with a very …
Customer Service
I was listening to an NPR talk show segment about customer service last week. It was mainly about being on …
An unrepeatable success?
Back in the very old days (early 80’s), I was on a team (of 24, I think) that delivered a …
Saying No
Saying “no” is hard for everyone. “If I say “no”, they will think I’m not a team player.” “If I …
Some thoughts on usage scenarios
Recent posts on the importance of usage scenarios (use cases or user stories) in the development process warmed my heart. In my …
A Penny for Your Thoughts?
The latest San Francisco magazine contains an article on a new platform called Mugsy and a company, Pure Verticals, that …
An Outsourcing Progress Report
I’ve written somewhat negatively about outsourcing in the past: primarily issuing warnings about doing it without proper planning, for the …
Think Like a Leader
In my examples this week, I’ve been writing about ways to convince those with the power to embrace some good …