Creating a “No Excuse Zone” around you Part 1
Below is Part 1 of a 3-Part article designed to help IT and database professionals stay on top of their […]
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Self Leadership
What’s the difference between good customer service and a good client experience?
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
What’s the difference between good customer service and a good client experience? Read More »
Map Of You. How What You Do Today Relates To Your Personal Journey.
Why are you actually working on this project? How did you end up here? What do you add to the
Map Of You. How What You Do Today Relates To Your Personal Journey. Read More »
The Essence of Entrepreneurship
I’m sure you know that in 2005, Apple CEO Steve Jobs gave a very memorable commencement address at Stanford University.
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What Kind of Place is This?
When he does not get the results he desires, the singer of a classic song asks the question, “What kind
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PMP and LSS for Students in Colleges and High Schools: Part I – Impact of High School Choice on Student Final Year Performance
Part I – Impact of High School Choice on Student Final Year Performance Dr. Shree R. Nanguneri and Project Lead
Creativity in Business – It’s Going to Get Weird!
Originally published on ProjectConnections.com in Nov. 2011. Lately I’ve been fascinated by a book, Creativity in Business, based on the famous
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Is Happiness Sustainable? Let’s Find Out
In my last blog, we looked at the research-based link between happiness and the ability to focus the mind. Simply
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Is Focus the Key to Happiness?
I really didn’t give much thought to the concept of happiness in the workplace until I was walking through the
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Are You In Touch With What You Believe?
Beliefs, and by extension, belief systems, are powerful energy magnets that shape our inner and outer worlds … and they
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Defragmentation isn’t just for computers
Wouldn’t it be nice to value our manual performance just as much as our computers’ operation? Below are some simple steps to keep our career running smoothly.
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