Focus on the path to the goal, not on the hazards
I was mountain biking recently along a lovely canyon path when I rounded a curve and suddenly found myself on […]
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Miscellaneous
How many threads can you hold?
This article is about attention and focus, in your own life and the life of the teams you lead. Attention
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Clearing conflict on a team
We call too many things “teams,” just because it sounds good. A group of people is not necessarily a team
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Low Hanging Fruit: The Sweetest Kind in Global Projects, Part 2
In my last post, Low Hanging Fruit, Part I, I outlined some quick and ever-so-easy tips that make communicating on
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Leadership is Managing Relationships
I’d like to take this opportunity to introduce my father to you, but I can’t. In the past three years,
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What is the right question?
By Laura Lee Rose, author of TimePeace: Making peace with time In the last article, we see how I could
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How do you transition into a consulting position or new career?
As a business coach, I recently received a question regarding “How do you transition from a corporate job into consulting or self-employment?” This is a great topic, because the answer is useful whether you are interested in starting your own business; OR moving into a totally different career path.
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Creating a “No Excuse Zone” around you Part 2
Below is Part 2 of a 3-Part article designed to help IT and database professionals stay on top of their game in an ever-changing trade. Part 1 highlighted some IT scenarios. In this part 2, we will take a closer look.
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Creating a “No Excuse Zone” around you Part 1
Below is Part 1 of a 3-Part article designed to help IT and database professionals stay on top of their
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What’s the difference between good customer service and a good client experience?
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
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What makes a “good” company?
My theme for 2012 is to simultaneously raise corporate and individual social consciousness. A few weeks ago I, together with
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