Focus on the path to the goal, not on the hazards
I was mountain biking recently along a lovely canyon path when I rounded a curve and suddenly found myself on […]
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Process
What generates energy for your team?
How do you evaluate how well a team is functioning? A key indicator is energy. Energy is a quality of
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How many threads can you hold?
This article is about attention and focus, in your own life and the life of the teams you lead. Attention
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Clearing conflict on a team
We call too many things “teams,” just because it sounds good. A group of people is not necessarily a team
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Strategy and Entrepreneurship – Are they Mutually Exclusive?
Recently, a Silicon Valley/San Jose Business Journal article reported the results of a BrandZ study that Apple’s brand is #1,
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What is the right question?
By Laura Lee Rose, author of TimePeace: Making peace with time In the last article, we see how I could
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Creating a “No Excuse Zone” around you Part 2
Below is Part 2 of a 3-Part article designed to help IT and database professionals stay on top of their game in an ever-changing trade. Part 1 highlighted some IT scenarios. In this part 2, we will take a closer look.
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What’s the difference between good customer service and a good client experience?
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
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How New Product Leaders Optimize Development Teams
Global commoditization and complexity make innovation an urgent priority for firms of all sizes. And to promote innovation in a
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Finding Customers: A Deceptively Simple Lesson from Sony
What’s the definition of a healthy company? One of the most important metrics to consider is how much revenue is
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Power Your Projects with Decision Calendars
A decision calendar? You’re already drowning in calendars, I know. You maintain your project milestones calendar, your team’s meeting calendar,
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