Creating a “No Excuse Zone” around you Part 1
Below is Part 1 of a 3-Part article designed to help IT and database professionals stay on top of their […]
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Lessons Learned
What’s the difference between good customer service and a good client experience?
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
What’s the difference between good customer service and a good client experience? Read More »
Defragmentation isn’t just for computers
Wouldn’t it be nice to value our manual performance just as much as our computers’ operation? Below are some simple steps to keep our career running smoothly.
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Live UP!
We’ve all heard the phrase “Live it up!” in regards to a particular event or party. But what I am suggesting here is to LIVE UP — take your life to your next higher self or level. Gracefully clear away anything or one that is slowing you down.
Turn the hour glass upside down to create more time…..
Many of us feel overloaded and overwhelmed with aggressive schedules and never-ending todo tasks. Often we wish for more time, or more hours in a day. What we don’t often realize is that it’s sometimes as easy as turning the hour glass upside down; emphasis on the phrase is “upside down”.
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The Secret Behind Accurate Estimating (Part III).
This series cover three methods of charting and logging your work product estimations:
Iterative charting to improve accuracy
Charting for effective communications
Charting for a streamlining process example
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The Secret Behind Accurate Estimating (Part II)
Time is just a form of measurement. It’s a tool for our convenience. One of the uses for “time” is to synchronize pieces of a project: to schedule the various work products and integrate into a quality product, service or event. Inaccurate estimating skills slow down the entire team and builds resentment in those required to pick-up the slack.
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The Secret Behind Accurate Estimating
Time is just a form of measurement. It’s a tool for our convenience. One of the uses for “time” is to synchronize pieces of a project: to schedule the various work products and integrate into a quality product, service or event. Inaccurate estimating skills slow down the entire team and builds resentment in those required to pick-up the slack.
The Secret Behind Accurate Estimating Read More »
Habits…
We have a wonderful German Shepherd puppy named Spice. She is black and brown and fuzzy… and did I say
Embracing Uncertainty
Every day we come face to face with situations and events that can elicit responses of fear, anxiety, and worry.
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Some rules are meant to be broken….
When things are not going our way, we need to stop and evaluate; because things are supposed to work smoothly together. So, when we find any type of resistance, chances are something isn’t matching. Either the rules or the people involved are not aligned. Once again – no one is doing anything wrong. It’s just not a perfect match, yet.
Some rules are meant to be broken…. Read More »