Stepping into Emotional Pressure

Originally posted on ConnectLeadership.com

A key employee on my team says that he’s unhappy and wants to leave. Should I apologize? Should I try to placate him? What should I do?

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Paul Andrew is the founder of Connect Leadership, (http://connectleadership.com) helping leaders build mature, responsible teams. Paul has a global view of business and speaks fluent Japanese, basic Chinese, and passable Spanish. Paul’s classes emphasize interactive, experiential learning that gets results.

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